Questions, answered plainly

Use the plan finder. Give it the game, the player count and whether you run mods; it returns the smallest plan that holds that load and shows the reasoning. You can still choose a different size afterwards — it is a recommendation, not a lock.

Yes. Change the game from the panel and keep your plan and your invoice. This is the reason the plans are sold by RAM rather than per game.

Yes, per game, and each game page says what it handles — Paper plugins and datapacks for Minecraft Java, tModLoader for Terraria, Oxide for Rust, Workshop collections for Garry's Mod, and mods on the games where the server ships with mod support. If a modpack needs more memory than you bought, the server will tell you before it tells your players.

No. The plan price is the whole price. Longer terms are discounted, and the checkout shows the exact total before you pay.

Not currently. The plan finder exists so you do not have to guess, and if the size you chose turns out to be wrong, upgrading is a panel action rather than a new purchase.

Through the billing portal at checkout. Payment methods available to you are shown on the invoice page and can be changed later from the same portal.

At the start of each term. Services renew automatically: a renewal invoice is issued five days before the due date and emailed to the address on the account, with reminders after. If it is still unpaid seven days after the due date, the server is suspended until it is paid. You can see the next due date on the service page.

In the billing portal: open the service and choose a new size. Your world, files, settings and any add-ons come with you. Upgrades bill the prorated difference for the rest of your term and apply as soon as that invoice is paid. Downgrades apply straight away; the unused part of the current term is not refunded. The portal will not let you go below what your game needs to run — Rust, for example, cannot drop under 6 GB.

In the billing portal: open the service and choose Cancel. Cancellation takes effect at the end of the term you have already paid for, and the server runs until then — nothing is deleted early. If you change your mind, undo it from the same page before the term ends.

In the billing portal, under Billing. Every invoice is downloadable as a PDF.

Your address and port are on the server page in the panel. Copy the address into the game's multiplayer screen and add the port if the game asks for it separately. Some games use a different port for the query or the console — the panel lists what is allocated, so use those values rather than guessing.

Use the file manager in the panel for small changes, or SFTP for a full world or modpack upload. The SFTP hostname, port and credentials are on the server's page.

Yes — daily, and you can restore them yourself from the panel without opening a ticket. Restoring replaces the current world with the snapshot you choose, so take a fresh backup first if you are unsure.

The server will lag or be killed by the operating system depending on the game. The panel shows memory use over time; if you are consistently near the ceiling, upgrade the plan rather than hoping.

Yes, on every plan. Traffic is filtered at the network edge before it reaches your server.

Open a ticket in the billing portal. It attaches your account and server, which saves a round trip. You can also email support@hostboi.com.

Tickets are answered during the day, US Mountain Time. Overnight tickets are picked up in the morning; node-level failures raise an alert directly and are dealt with first. We will not promise a 60-second response we cannot staff.

Not yet published. Node incidents are posted to affected customers by ticket while we work on them.

No — the container is yours to manage, not the machine underneath it. You do get SFTP and a console, which covers worlds, configs, mods and restarts.